Server upgrade failure

Incident Report for ReelCrafter

Resolved

This incident has been resolved.

Posted Mar 05, 2023 - 23:13 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 05, 2023 - 23:10 CST

Identified

We've had a failure occur while upgrading our server. We're doing a rollback at the moment to restore functionality again.

Posted Mar 05, 2023 - 23:03 CST

This incident affected: ReelCrafter v2 (Web Application, Reels & Embedded Players).