[v2] Audio not loading on reels

Incident Report for ReelCrafter

Resolved

The issue has been fixed. You can resume sending out reels. Apologies for the inconvenience!

Posted Jan 06, 2022 - 20:04 CST

Monitoring

A fix has been implemented and we're rolling it out now.

Posted Jan 06, 2022 - 19:50 CST

Investigating

In v2, audio is currently not playing on reels. Please refrain from sending reels until this incident is resolved.

Posted Jan 06, 2022 - 19:47 CST

This incident affected: ReelCrafter v2 (Reels & Embedded Players).